Our data retention policy has been increased. 800 call records, voice broadcast groups and messages will now be held on our site for an additional three months, for a total of six months.

The retention policy is renewed for six months by any of the following actions:

  • Logging into the Web Portal
  • Phone access to an individual Powerline/IVR extension (will only affect that particular extension)
  • Using a Voice Broadcast Group or Message

We can extend this longer if you require, please contact us at 800.882-9155.